At Candle Haven Company, we’re committed to providing a luxurious experience — not just through our products, but in how we care for our customers. If you have any questions, concerns, or need assistance with your order, our team is here to help.
We believe customer service should feel personal and prompt. You can reach us through the contact form on our website or by email at support@candlehavenco.com. Whether you’re asking about shipping, returns, product details, or anything in between, we’re happy to assist.
Our goal is to make your experience seamless, from the moment you browse our candles to the time they arrive at your door.
CUSTOMER CARE
Your privacy matters to us. Candle Haven Company takes every step to protect your personal information and ensure a safe shopping experience.
We only collect the data necessary to process your order, confirm payment, and deliver your purchase. Your information is never shared or sold. All transactions are securely processed through trusted third-party payment providers.
We may contact you only if there’s an issue with your order, or if you’ve opted into receiving updates or promotions.
Shop with confidence, knowing your data is handled with care and your trust is our top priority.